IP
telephony
What we do
| Features
| Factsheets
| Benefits
Businesses want to reduce the cost of voice communications,
they may be looking to bring voice and data together
or converge communications and applications to
create a centrally managed unit. But there is
also a need for flexibility – to gain the
business benefits from advanced features, or to
support office expansion and increasing workforce
mobility. IDN will work with you to address the
needs of your business and deliver a truly flexible
solution.
What we
do
IDN is a leader in the implementation and provision
of IP Solutions. We have the technical expertise
to offer a wide range of bespoke solutions to
your communication requirements. Our managed service
will give you a path through the complexities
of managing your voice and data network leaving
you to focus on the important issues like running
your business.
IDN work everyday to overcome the issues facing
businesses; replacing legacy PBX’s and Local
Area Networks (LAN), moving offices and ensuring
your numbers are retained, upgrading your Wide
Area Network (WAN) or moving your employee’s
to homeworking. Whatever your requirements IDN
will work with you from the very first meeting
right through to the ongoing management of your
service to become your IP solutions partner.
Our service will take you through a consultation
process where we will survey your sites and provide
a LAN health check. IDN will then design a solution
that fulfils all the criteria and propose it you
with different options that ensure quality of
service and redundancy throughout. Our project
management will then deliver all the aspects of
the solution including implementation of the LAN,
phone equipment, access methods, service features
and training.
Features
- Site survey, LAN check and installation
- Dial tone voice quality (Nortel switch)
- Variety of IP enabled phones and/or analogue
telephone adaptors
- Wide range of speeds and connections (xDSL,
Ethernet, leased lines)
- Inbound, outbound, national and international
calling
- Key features include hot desking, unified
messaging, voice mail, call forwarding, auto
attendant and same number (irrespective of location)
- Online call details and reporting
- 24x7x365 operational and technical support
- Voice Service Level Agreements (SLAs)
|
Download PDF factsheets for more information
on the products IDN can tailor to your needs: |
Hosted
IP Voice
IP
Voice
Voice
IP VPN
Benefits
Fully managed - we design and
integrate the service with your current telephony
environment, and then manage it round-the-clock
in line with SLAs
Return on investment –
reduced IT and telecoms costs and reduced need
for cabling
Flexibility – improved
ability to communicate and work between sites
and from home
Disaster recovery – automatic
call re-routing for business continuity
back
to top
|
